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Sex Doll FAQ - Frequently Asked Questions

General Sex Doll FAQ

Let's take a look at some of the more common questions we receive relating to general questions about sex dolls, including the difference between silicone and TPE, and which might be better for you:

Are sex dolls considered a little freaky?

Absolutely not! There may have been a time in the not-too-distant past when sex dolls were considered slightly odd, maybe. However, perceptions have changed and, thankfully, sex dolls are treated as a perfectly healthy sexual aid - just like a dildo, or any other sex toy.

What is the difference between silicone and TPE?

Either way, silicone and TPE are both high-quality sex materials.  Silicone is typically regarded as the more durable material and TPE is the most realistic. However, that does not mean TPE isn't durable and silicone isn't realistic - it's just that those qualities are slightly more enhanced in either material. Here are the main attributes of each material:

Silicone - Browse Silicone Sex Dolls

  • A bit harder than TPE but also more durable.
  • More expensive.
  • Easier to clean.
  • Safe for human contact.

TPE - Browse TPE Sex Dolls

  • TPE is softer to the touch.
  • More realistic ‘jiggling’ of body parts (breasts, ass, etc).
  • The material is more elastic which allows the dolls to be more flexible at their joints.
  • Good heat retention.
  • Less expensive.
  • Safe for human contact
  • Less durable than Silicone - more care is required to clean and care for it properly.

What is the difference between the removable vagina and the built-in/fixed vagina? 

The built-in or fixed vagina is exactly how it sounds.  The vagina is built-in to the doll just like a real woman.  The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll.  The tube is held in place by the doll’s labia.  

Which is better? Between removable and built-in vaginas?

Most of our customers prefer the built-in vagina as it provides the most realistic experience. However, the removable vagina is easier to clean and replace.  If you value complete realism, you’ll want to get the built-in vagina. If you want something that is easy to pop out and clean after use, you should consider the removable vagina. 

Which type of sex doll is more suitable for me?

Choosing the right type of sex doll depends on your preferences and needs. In browsing our range of sex dolls, you might wish to consider the following:

  • Material (Silicone or TPE): Silicone is more durable and easier to clean but generally firmer and more expensive. TPE is softer, offering a more realistic feel, but requires more care.
  • Gender: Select based on your personal attraction and desires, whether male or female.
  • Skin Color and Style: Choose a doll that aligns with your aesthetic preferences or fantasies.
  • Vaginal Type (Removable or Fixed): A removable vagina is easier to clean and replace, while a fixed vagina offers a more realistic experience.

Your choice should reflect what feels most comfortable, appealing, and fulfilling for you, balancing practical aspects like maintenance with personal desires.

Can I customize my sex doll?

Yes, you can customize your sex doll! We do offer extensive customization options, including hair color, eye color, and body shape. Customers can select from a range of predefined options to personalize their doll. If you are looking for specific features, just reach out and discuss them over email. 

Are there options for different ethnicities or body types?

At Silicone Wives, we pride ourselves on offering a vast range of options for both ethnicities and body types to cater to diverse preferences. Our selection ensures a personalized experience, embracing inclusivity. If you're interested in a specific combination, like a particular doll style in a different skin color, our customer service team is here to assist. We strive to meet your unique desires, so please don’t hesitate to reach out for customization requests or additional options.

Are sex dolls allowed in my country?

The allowance of sex dolls varies by country, subject to local laws and customs regulations. Some countries have restrictions or specific regulations regarding their import and use. However, all ‘western’ countries currently have no laws preventing the importation of sex dolls or the use of sex dolls. Certain other countries may have banned sex dolls for religious reasons. If you are unsure, you should research your country's laws or consult with local authorities to ensure compliance. 

Caring Tips Sex Doll FAQ

Your sex doll will be a dependable companion for many years if you go the extra mile in taking care of her. Let's take a look at some of the more frequently asked questions relating to general care and maintenance. 

How long will a sex doll last? 

A sex doll will last anywhere from 2 years to 10 years, depending on usage and care.  A sex doll that gets frequently used and moved will be more likely to suffer wear and tear.  

How can I improve the lifespan?

There are many things doll owners can do to preserve and maintain their sex doll.  If damage does occur, it is also quite easy to perform repairs on your sex doll.  

We offer free repair kits for any reported doll damage, and each doll comes with a complementary cleaning kit to keep your doll in mint condition.  We also have many helpful blog articles and tips so that you can keep your doll looking brand new.

How do you clean a sex doll?

Cleaning a sex doll after use is a very important part of owning a sex doll.  Not only will you keep your doll in great condition, but you will also protect yourself from harm. Luckily, cleaning your sex doll is an easy process that can be completed in minutes.  

Please see these helpful guides from our blog:

How to care for your sex doll

How to clean your sex doll

What’s the best way to store a sex doll? 

The best way to store your sex doll is vertically, preferably hanging from something, perhaps in your closet. Each of our sex dolls comes with a storage kit that will allow you to hang your sex doll for easy storage. By hanging your sex doll in a cool, dark place, she will be safe from damage.  

What other solutions do you suggest?

There are other storage solutions as well if hanging isn’t a possibility. Placing your doll in a sitting position or lying on her back are both popular storage positions as well; just make sure she is not wearing any tight clothing or dark-colored fabrics for a long period of time. Dark color fabric may stain the doll’s skin after prolonged exposure. 

The main things you want to avoid when storing your sex doll are: 

  • Contact with dark color fabrics - these may stain the doll's skin if in contact for a long period of time.
  • Tight clothing - things like elastic bands may leave permanent marks or indentations on your doll if they are left on during storage.
  • Sunlight - The sun may fade her skin and facial features unevenly.
  • Extreme temperatures - Hot and cold temperatures may warp your doll's features over time - these must be extreme temperatures. No need to worry about normal fluctuations, but below-freezing and extreme heat should be avoided. 
  • Pressure points - if anything is pressing into the doll’s skin over a long period of time, you may find some permanent indentation occurs.  It’s important that the doll is suspended in air or resting on a soft surface.

Will the doll's skin stain? 

The doll’s skin, although durable and resistant to rips, tears, and stains, is not indestructible.  You should be careful to keep your doll away from dark fabrics and tight clothing.  If you like dark clothing, you should be sure to wash it before putting it on your doll and be sure not to store it with the clothing on. The best clothing for dolls is light-colored, loose-fitting fabrics.

What are the best practices for ensuring safety during use?

Ensuring safety with your sex doll involves adhering to the general guidelines of use. Key practices include regular and thorough cleaning to maintain hygiene, storing the doll in a recommended position to preserve its shape and material, and handling it with care to avoid damage. Additionally, using the doll within its design limits and avoiding harsh chemicals or extreme temperatures will prolong its lifespan and enhance your experience. 

Shipping and Service Sex Doll FAQ

How long does shipping take?

Once shipped, your doll will arrive within 3-7 days, depending on how long it takes to pass through customs.  

How long will it take to receive my sex doll?

Once your order is placed, we require 2-3 weeks for production and shipping.  You should expect to receive your doll within 3 weeks of placing your order.  Sometimes, do to the amount of orders received, or if a doll does not pass our quality assurance tests, we will need more than 3 weeks.  In the case of any delay, we will include free items in your order, such as extra whigs, clothes, or even an additional head. 

Will the sex doll be packaged discretely?

Absolutely, at Silicone Wives, your privacy is a top priority. Every sex doll is packaged discreetly, with no branding or indication of the contents on the exterior. This ensures your purchase remains confidential, from shipping to delivery, providing you with peace of mind regarding the privacy and discretion of your order.

Can I pick up my sex doll instead of having it delivered to my door?

Yes, if you prefer to pick up your sex doll instead of having it delivered to your residence, you can arrange to pick it up at your local FedEx or UPS instead.

Will I have to pay any import duties or customs taxes on my sex doll?

Although unlikely, some shipments will require the customer to pay an import tax to their country's customs office in order to have their package delivered.  Although we cover shipment costs with the package carriers, we do not provide assistance with import taxes.

Do you accept returns?

Silicon Wives is committed to ensuring the highest quality in our products. Each doll undergoes a thorough inspection and testing process before leaving our studio, guaranteeing you receive a product that meets our strict standards. However, in the rare event that your doll arrives with a defect or damage, we request that you contact us within 24 hours at info@siliconwives.com  

What is your refund policy?

Please note that our return policy is specifically tailored for cases where the product is damaged on arrival, and we do not offer refunds for other reasons. This policy helps us maintain the integrity and quality of our products, ensuring every customer's satisfaction.

Can I cancel my order?

At Silicon Wives, you have the flexibility to cancel your order within 24 hours of placing it. If you change your mind during this period, simply reach out to us at info@siliconwives.com with your order number. 

What about ready-to-ship dolls?

Please note that this 24-hour cancellation policy does not apply to our "Ready to Ship" dolls. These dolls are dispatched immediately upon order placement, and therefore, cancellations cannot be processed for them. For any cancellations or inquiries about your order, we encourage you to contact us promptly to ensure a smooth process.

Do you have a payment plan?

To make owning a Luxury Sex Doll more accessible, Silicon Wives offers a convenient payment plan. You can receive your doll now and pay over time, with fast approval and minimal personal information needed. 

Who provides the payment plan?

Our plans, facilitated by Klarna, a secure third-party service, allow you to lock in current prices and take advantage of promotions. Orders are processed and shipped as usual, subject to a 24-hour cancellation policy. Klarna credit accounts are subject to approval and issued by WebBank, member FDIC.

Don’t see an answer to your question? Shoot us an email or contact us on our live chat if you are looking for specific FAQs about sex dolls.