Received her today, a day early in fact. Would have been great if it had been any other day. I had to scrounge time to be available, ironically only for the fedex guy to drop off at my door with out any signature required.
Now I had already been somewhat expecting/dreading the appearance of my doll. I had been browsing around the sites' FAQ, reviews, etc. and ran upon an article depicting a doll torso with a title similar to this here doll, again ironically after I had already ordered. I had a sinking feeling that THIS would be what i received, I was right.
The torso is not at all the one depicted fo this doll. Her legs depicted here are like a upside down "T", but mine is in what would be a closed leg sitting pose. The entire shape is different in total. Which really sucks, since the torso is what I was most excited about. Not to mention one of the eyelashes came partially disconnected and another began to come off soon after on its own. There were other issues but that's enough of that.
Their support group was wonderful in the beginning, really the only reason I don't rate any lower. They were receptive to changes after I had already ordered. Then, they just up and vanished. Eg: I left a question, twice on their Q&A, never got a response. Tried live chat, no luck. Then finally, well and truly frustrated, probably ranted somewhat at them, and asked for the status of my order. No reply just a rushed shipment. Just, WHY? All I wanted was a confirmation, never did get it...